OctoTable API
  • πŸ‘‹Welcome to OctoTable's API documentation
  • Getting Started with the API Collection in Postman
  • Create Clients
    • πŸ†•How to create clients
  • Authentication
    • πŸ”‘Create Token
  • Getting started with reservations
    • 🍴Create your restaurant
    • 🍽️Manage your rooms
      • πŸͺ‘Manage your tables and booking components
      • πŸ“…Manage your services
    • πŸ“Manage your reservations
      • πŸ—“οΈGet booking!
      • ⁉️Where are my slots?
    • ⚠️Error Manual
      • Overview
      • Error reasons
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  1. Getting started with reservations

Manage your reservations

How to Manage and Receive Reservations in OctoTable

  • Online Reservations: These are made through our integrated Booking Engine and Reserve with Google feature.

    1. In OctoTable, we manage reservations through both online and offline methods to offer flexibility and ease of use for both customers and restaurant managers.

    2. Booking Engine: The OctoTable Booking Engine is a separate, standalone page that can be linked to from the restaurant’s website. The restaurant can either embed this page directly or add a button that redirects customers to the booking page. Customers can then select a room (rather than just a table), view available time slots, and complete their reservation directly on this page.

    3. Reserve with Google: This feature allows customers to make reservations directly from Google Search results and Google Maps. Customers can see a "Reserve a table" button in the search engine results or on the map listing, which allows them to book a table directly from there.

  • Offline Reservations: In addition to online reservations, we also support self reservations. This means restaurant staff can manually create a reservation either through the browser or the OctoTable app. This is ideal for phone bookings, walk-ins, or email reservations.

In summary, OctoTable offers three ways to manage reservations: through the Booking Engine (linked or embedded on the website), Reserve with Google (from search results or Google Maps with a "Reserve a table" button), and self reservations via the browser or app. This ensures that restaurants can handle various booking methods with ease.

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Last updated 4 months ago

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